FAQ’s

How it works


You’ve got questions, we’ve got answers.

FAQ

To open your Kuady account, we need to make sure you meet the basic requirements for identity verification:

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Your Kuady account has no hidden costs or fees. However, our partners may have fees for the following:

Commission for cash payments

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To make a deposit, follow these steps:

Log in to Kuady

Select ‘Deposit’

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Follow these steps to withdraw your money:

1. Log in to Kuady
2. Select ‘Withdraw’

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Your Kuady card is an international Mastercard that allows you to make purchases worldwide.
Our card features two-factor authentication for all purchases to prevent unauthorized charges.

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It only takes a few taps to send money in the Kuady community!
To send money to another Kuady account, open the app and follow these steps:

1. Go to the ‘Transfers’ tab and select ‘Send’

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Yes. We operate under a Class 8 Electronic Money Transmission services license granted by the Isle of Man Financial Services Authority.

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Don’t worry, we’ve all been there!
Follow these steps to reset your password:

Open the app and start logging in to Kuady

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